Imprint and Data Protection Information for Users of Continental’s Social Media Channels

Headquarters
Continental-Plaza 1
D-30175 Hanover
Germany

Phone: +49 511 938-01
Fax: +49 511 938-81770

E-mail: mail_service@conti.de

Continental AG is entered in the Register of Companies of Hannover Local Court under the No. HR B 3527.
VAT ID No. DE115645799

Prof. Dr. Ing. Wolfgang Reitzle

Nikolai Setzer (Chairman)
Philipp von Hirschheydt
Christian Kötz
Philip Nelles
Dr. Ariane Reinhart
Olaf Schick

This data protection information applies to the processing of your personal data as a user of the social media channels of Continental AG specified below and the social media channels of Continental AG as defined in Sections 15 et seqq. of the (German) Stock Corporation Act.

“Personal data” means any information relating to an identified or identifiable natural person. You are identifiable as a person if you can be identified directly (e.g. by means of your name) or indirectly (e.g. by means of an anonymized e-mail address) using this information.

“Processing” means any operation or sequence of operations in connection with persona data, irrespective of whether or not this is conducted with the aid of automated processes.

1. Name and contact details of the responsible person
Continental AG, Continental-Plaza 1, 30175 Hanover,  dataprotection@conti.de (“Continental”).

2. Information on joint-Controllership with social media platforms

Note: If the above links do not lead directly to the pages indicated, please copy the URL provided into the address line of your browser.

3. Data protection officer

You can contact our data protection officer at dataprotection@conti.de.

4. Purposes and legal basis of the processing

a) Operation of a social media profile on social media platforms

When you visit Continental’s social media channels, Continental processes the personal data you voluntarily provide there (e.g. your name and profile picture) for the following purposes:

• Processing enquiries from visitors to Continental’s social media channels;
• Creating or sharing and liking posts;
• Conducting customer surveys, marketing campaigns, market analysis, prize draws, contests, or other similar campaigns or events on social media channels. Separate data protection information may apply for the respective campaign;
• Settlement of conflicts and legal disputes, justification, assertion or defense of legal claims or legal disputes, enforcement of existing contracts.
• Legal basis: Art. 6(1)(1)(f) GDPR (legitimate interests: public relations, company presentation).

In general, please take care not to transmit or share sensitive data or confidential information (e.g. application documents, bank or payment data) through social media platforms. We recommend that you use a more secure means of transmission (e.g. letter post, e-mail) for this purpose).

b) Processing on Continental’s social media profiles

If you visit one of Continental’s company profiles on the social media platforms used by Continental, your personal data will be processed by the respective social media platform.

• Facebook is provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Meta”). Meta processes your personal data on Facebook for the purposes and on the legal basis set out in the Facebook Privacy Policy.
• Instagram is provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Meta”). Meta processes your personal data on Instagram for the purposes and on the legal basis set out in the Instagram Data Policy.
• LinkedIn is provided by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland (“LinkedIn”). LinkedIn processes your personal data on LinkedIn for the purposes and on the legal basis set out in the LinkedIn Privacy Policy.
• YouTube is offered by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Google processes your personal data on YouTube for the purposes and on the legal basis set out in the YouTube Privacy Policy.
• Twitter is provided by Twitter International Unlimited Company, with its registered office at One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland (“Twitter”). Twitter processes your personal data on Twitter for the purposes and on the legal basis set out in Twitter’s Privacy Policy.
• TikTok is provided by TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland (“TikTok”). TikTok processes your personal data on TikTok for the purposes and on the legal basis set out in the TikTok Privacy Policy.

Legal basis: Art. 6(1)(1)(b) GDPR (processing for the performance of a contract; as a rule, this contract is the terms of use of the social media platforms, which are the basis of your use of the social media platforms).

Note:

• The above-mentioned social media platforms may associate your activities on the Continental’s respective company profile with your social media profile if you are logged in and also use these for their own business purposes in accordance with the respective data policy or privacy policy. You can only (partially) avoid this if you are logged out and visit our respective company profile in your browser’s incognito mode or get in contact with us through other communication channels.
• User data may also be transmitted by the respective service to servers in a third country and therefore processed outside the area of the European Union. The social media platforms use standard contractual clauses for this purpose or rely on the adequacy decisions issued by the European Commission regarding certain countries. The EU standard contractual clauses can be accessed via the URL https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj?uri=CELEX:32021D0914&locale=en.

c) Use of statistical information on the scope of use and reach of the social media channels

We use the “Page Insights” tool provided by Meta for Facebook, the “Instagram Insights” tool provided by Meta, the “YouTube Analytics” tool provided by YouTube, the “Sales Insights” tool provided by LinkedIn, the TikTok analytics tool provided by TikTok and the “Audience Insights” tool provided by Twitter to learn more about our subscribers, how our posts have been received and how users have reacted to them.

• You can find out which statistics Meta provides us with for Facebook and which data these are based on at https://www.facebook.com/legal/terms/information_about_page_insights_data (Note: If the above link does not lead directly to the pages indicated, please copy the URL specified into the address line of your browser.).
• You can find out what data TikTok provides us with at https://www.tiktok.com/legal/page/eea/privacy-policy/en.
• You can find out what data YouTube provides us with at https://support.google.com/youtube/answer/9314414?hl=en.

Legal basis: Art. 6(1)(1)(f) GDPR (legitimate interests: optimization of the posts on our Facebook company profile, improving communication with guests, customers and interested parties).

5. Categories of recipients of your personal data

Recipients are all entities (natural persons or legal entities or authorities) to which personal data is disclosed.

• Employees of Continental and its affiliated companies who manage a social media channel
• The social media platforms used by Continental and its affiliated companies
• Internet users of Continental’s social media channels, if you share personal data with them on the respective social media platform
• Internet search engines
• Continental’s service providers within the framework of managing the social media channels, e.g. content management providers, etc.
• Lawyers and courts in the event of legal disputes

If you create posts on the social media platforms or upload content that includes personal data, these can be accessed on the Internet worldwide by any persons and websites (e.g. search engines, website archiving services). Continental cannot rule out the possibility that the publicly available data may be used by third parties for other purposes.

6. Duration of storage of personal data

7. Transmission to third countries

Your posts created in social media channels are publicly accessible worldwide and may also be transmitted by the social media platforms to third countries (countries outside the EU/EEA, e.g. USA). Despite the use of appropriate safeguards by the platforms, it may not be possible to ensure an adequate level of protection in these third countries, and you may not be able to exercise your data protection rights in full or to the same extent set out in the GDPR. There is therefore a risk that the recordings could be used by government authorities for other purposes (e.g. by security authorities to combat terrorism) owing to the laws or legal practices in third countries. For the appropriate safeguards used during transmission from the social media platforms for the processing of your personal data in the third country, please consult the information provided in the data protection information for the social media platforms (see under Section 4 b) of this data protection information).

8. Rights of data subjects

The GDPR grants you various rights with regard to your personal data, which are briefly described below.

a) Right of access

You may obtain confirmation as to whether or not your personal data is being processed. Where this is the case, you may obtain access to information on the purposes of the processing, the categories of personal data concerned, the recipients, the storage period or, if not possible, the criteria used to determine that period, as well as further information.

You may obtain a copy of your personal data. Where such a request is made by e-mail, the data will be provided to you in a commonly used electronic form, provided that this does not adversely affect the rights and freedoms of others. For this purpose, please specify precisely which data you require.

b) Rectification

You may obtain without undue delay the rectification of inaccurate personal data concerning you as well as the completion of incomplete personal data.

c) Erasure

You have the right to obtain the erasure of your personal data, in particular if the data is no longer necessary in relation to the purposes for which it was processed. Your data will be erased without undue delay, unless an exception exists and your data may continue to be stored. This is the case, for example, if there is an obligation to store the data for tax or commercial law reasons. In this case, processing will be restricted and will then only take place for this purpose.

d) Restriction of processing

You may obtain restriction of the processing of your personal data, in particular if

• you contest its accuracy and the data can be verified;
• the processing is unlawful and you oppose its erasure;
• the data is no longer required, but you require it for the establishment, exercise or defense of legal claims; or
• you have objected to processing.

Where processing has been restricted, your personal data will in principle only be stored and in particular only be processed with your consent or for the establishment, exercise and defense of legal claims.

e) Data portability

You have the right to obtain the personal data concerning you, which you have provided, in a structured, commonly used and machine-readable format in order to transmit this data to another controller. You also have the right to have this data transmitted directly to another data controller. A prerequisite for this right, however, is that the processing of your data is based on consent, the implementation of pre-contractual measures or the performance of a contract.

f) Objection

You may object to the processing of the personal data concerning you if the processing is based on a legitimate interest (Art. 6 (1) sentence 1 (f) GDPR). Your right to object also applies in the event of any direct advertising carried out (e.g. newsletter distribution), including any associated profiling. The data will then no longer be processed, unless compelling grounds for the processing are demonstrated.

g) Withdrawal of consent to processing

If you have consented to the processing of your personal data, you may withdraw this consent at any time. Any processing based on consent before withdrawal will remain unaffected.

h) Exercising your rights

If you would like to exercise the rights described above, please contact Continental (Section 1.).

i) Right to lodge a complaint with a data protection authority

You have the right to lodge a complaint with a competent data protection authority. The state commissioner for data protection in Lower Saxony, Prinzenstrasse 5, 30159 Hanover. However, please contact us first before making a complaint (see Section 1.). We are confident that we will be able to jointly resolve your concern appropriately.

With regard to data processing by Continental AG, you may exercise your above-mentioned rights against Continental AG at any time, free of charge. With regard to data processing by the operator of the respective social media platform, you may exercise your above-mentioned rights against the respective operator at any time, free of charge. 

9. No obligation to provide your personal data

You are under no legal or contractual obligation to provide Continental with personal data on social media channels.